Frequently Asked Questions
Are updates free?
Yes, all platform updates are free. We continually improve our services to provide you with the best freelancing experience. Learn more.
Do you offer discounts for students and non-profit organizations?
Yes, we offer special discounts for students and non-profit organizations. Please contact our support team for more details. Find out more.
Can you accommodate custom project requirements?
Absolutely! We cater to unique project needs and can connect you with freelancers who specialize in custom work. Get in touch to discuss your requirements.
Is there any documentation and support available?
Yes, we provide comprehensive documentation and 24/7 support to help you with any issues. Visit our support page for more information.
What is your refund policy?
We offer refunds under specific conditions. Please review our refund policy or contact our support team for assistance. Read more.
How does your escrow system work?
Our escrow system ensures secure payments. Funds are held in escrow until both parties are satisfied with the project. Learn more.
How are freelancers and clients verified?
We verify all freelancers and clients through a rigorous process to ensure trust and safety on our platform. Find out more.
Can freelancers review clients?
Yes, freelancers can review clients. This mutual review system promotes respect and professionalism on our platform. Read more.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. See all options.
How can I participate in networking events and webinars?
We regularly host networking events and webinars for our community. Check our events page for upcoming sessions.